It's not liking scanning more than 1 page any more; it just hangs after the first page with both lights blinking and I have to restart the machine to get it going again. Not a productive environment, especially given what I was trying to accomplish with it.
I sent Neatco an e-mail this morning and, to their credit, they did get back to me this afternoon with this response:
Ross,Ok, am I using a Mac device or has someone somehow switched my operating system to Windows? Seriously, don't the instructions above sound like something you'd have to do with Task Manager in XP?
This is a known issue with our software and we are working hard on a fix. As a workaround, we've found that setting the scanner to scan Double-sided helps to reduce the crashing. Also, if you do have a crash with this scanner, instead of rebooting, unplug the scanner and go to Applications > Utilities > Activity Monitor. In there, select Neat ADF Scanner and click on Quit Process. Wait 10 seconds and plug the scanner back into the computer. We're sorry about the inconvenience and we hope to have a fix out there soon.
Guess I'll try this tonight; sure hope that the software automatically deletes the blank page backs from the double-sided scanning.