Saturday, April 02, 2005

Blogjet bad move

I went to download the new version of Blogjet today.  I found out there was a new version by going to the Help menu and selecting "Check for New Version," which prompted a dialog box telling me that I was using an old version, there was a new version available, and asking if I wanted to download the new version.  I clicked "Yes" to upgrade and got some sort of error with Firefox, so I went direct to the Blogjet site and clicked the "Download" link.  In the download section of the site it says this:

If you want to receive instructions on how to setup BlogJet and a few feature highlights, please, type your name and e-mail address in the form above. Your privacy is very important to us, so we won't give away your address. If you do not want us to e-mail you, just leave the fields blank.

Having already registered the older version and being in a position where I just wanted to upgrade, I left the fields blank.  To my surprise, when I clicked to download, I was redirected here to the "Awake Autoresponder" that said:

SUBSCRIBE

Awake Autoresponder

ERROR: Invalid Email/Name.

Awake Autoresponder by Daniel Berg, 06-21-2004
© Copyright 2003, 2004. All rights reserved. DANIBERG
Now a little pissed off at the system, I entered a fake name of "Nowhere" and an e-mail of "nowhere@loopback.com," which finally let me download the current software.
 
Bad user experience, especially for software the has an attached registration fee, and doubly especially because I've paid that fee.

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