Tuesday, March 16, 2004

Update: Eighteen hard truths of off-shoring

In February,I posted Tom Peters' 16 Hard truths of Off-Shoring. Tom has updated the list to include 2 additional truths, so I am including the whole list again below:

1. "Off-shoring" will continue; the tide cannot be reversed.

2. Service jobs are a bigger issue than manufacturing jobs, by an order of magnitude.

3. The automation of business processes is as big a phenomenon in job shrinkage as off-shoring.

4. We are in the middle of a once every hundred years' (or so) productivity burst -- which is good for us ... in the long haul.

5. Job churn is normal and necessary: The more the better ... in the long haul.

6. Americans' "unearned wage advantage" (Born in the U.S.A.) could be erased ... Permanently.

7. The wholesale, increasingly upscale entry of 2.5 billion people (China, India) into the global economy at an accelerating rate is virtually unfathomable. Unfathomable = Unpredictable, exceptional challenges, amazing opportunities.

8. Free trade works. Period. It makes the world a safer place ... in the long haul. The process is not pretty at times. (Sometimes long times.) Those who dutifully followed yesterday's rules yet are displaced must be helped when the "rules change." Such help must not be in perpetuity -- it demands a sunset date.

9. Big Companies are off-shoring/automating almost exclusively in pursuit of efficiency and shareholder value enhancement. (This is not new or news.)

10. Big companies do not create jobs, and historically have not created jobs. Big companies are not "built to last;" they almost inexorably are "built to decline."

11. Job creation is entrepreneurially led, especially by the small fraction of "start-ups" that become growth companies (Microsoft, Amgen, FedEx et al.); hence entrepreneurial incentives including low capital-gains taxes and high R&D supports are a top priority.

12. Primary and secondary education must be reformed, in particular to underscore creativity and innovation -- the mainstays of high-value added products and services. Children should be nurtured on risk-taking, with a low expectation of corporate cosseting.

13. Future success rests upon ... Excellence in Innovation. Hence, among other things, research universities must be vigorously supported.

14. National/global protection of intellectual capital-property is imperative.

15. Broadband EVERYWHERE is a National Priority ... akin to the priority placed on combating Global Terrorism.

16. All economic progression is a matter of moving up the "value-added chain." (This is not "management speak": Think farm to factory to R&D lab.) The good news: Technology change is so vigorous for the foreseeable future that those who can "seize the moment" have lots of room to play.

17. Worker benefits (health care, re-training credits, pensions) should be portable, to induce rather than impede labor mobility.

18. Workers have the ultimate stake. And thus the ultimate personal responsibility. (Think: Emerson, self-reliance.) "Workers"/we/all must "re-imagine" ourselves -- take the initiative to create useful global skills, not imagine that large employers or powerful nations will protect us from the current (and future!) labor market upheavals.


Additionally, Tom has some quotes on his site regarding off-shoring, and I have included some of the quotes below:

"THERE IS NO JOB THAT IS AMERICA'S GOD-GIVEN RIGHT ANYMORE." (Carly Fiorina, CEO, HP)

"The world has arrived at a rare strategic inflection point where nearly half its population -- living in China, India, Russia -- have been integrated into the global market economy, many of them highly educated workers, who can do just about any job in the world. We're talking about three billion people." (Craig Barrett, CEO, Intel)

"The notion that God intended Americans to be permanently wealthier than the rest of the world, that gets less and less likely as time goes on." (Robert Solow, Nobel Laureate in Economics)


According to the recent issue of Tom Peters Times, many people are writing into Tom, not agreeing with him at all. That seems somewhat strange to me, but Tom is not always right (and for that matter, neither am I).

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